Support
Frequently Asked Questions
Answers to the questions we hear most from freelancers and independent contractors considering Welvart Fonds.
Below is a general overview of how Welvart Fonds works, what to expect when you get started, and how we approach data and transparency. If you don't find what you're looking for, reach out through our contact page.
Common Questions
What people ask before joining
What does Welvart Fonds actually do?
Welvart Fonds provides AI-driven analysis of your day-to-day work data — invoices, time logs, project activity, and earnings — so freelancers and independent contractors can see clearer patterns in how their work translates into income over time.
Who is this service designed for?
We built Welvart Fonds primarily for freelancers and independent contractors based in South Africa who manage multiple clients or projects and want a simpler way to understand their own numbers without relying on spreadsheets alone.
Do I need technical or accounting experience to use it?
No. The platform is designed to present information in plain language and straightforward summaries, so you don't need a background in finance or data analysis to understand what's being shown to you.
How often is my data updated?
Our approach is built around daily transparency, meaning the information you connect is intended to be reviewed and refreshed regularly rather than left to accumulate. Exact update frequency can depend on the data sources you connect.
What kind of data can I connect?
Typically this includes records related to your freelance or contracting work, such as invoicing details, project timelines, and income entries. We recommend only connecting data you are comfortable sharing and reviewing within the platform.
Is my information kept secure?
We take a careful approach to how data is handled within Welvart Fonds. For full details on collection, storage, and usage practices, please refer to our Privacy Policy, which outlines these points more formally.
Can I use Welvart Fonds if I work with several clients at once?
Yes. The platform is intended to accommodate multiple ongoing projects or clients, helping you view your work across different engagements in one place rather than tracking each separately.
Is there a minimum commitment to start?
Specific plan structures and commitment terms are discussed when you request access. We recommend reaching out through our contact page so we can walk you through what's currently available.
Can I stop using the service at any time?
Freelancers and contractors generally value flexibility, and our aim is to reflect that in how the service is structured. For specifics regarding cancellation or data handling after you stop using Welvart Fonds, please see our Terms of Service.
Will Welvart Fonds tell me how much tax I owe?
No. Welvart Fonds is an analytical tool meant to help you understand patterns in your own work and income data. It is not a tax preparation or accounting service, and we recommend consulting a qualified professional for tax-related matters.
How do I get started?
You can request access through the button in our navigation menu, or get in touch via the contact page. From there, we'll guide you through the next steps for setting up your account.
Who can I contact if I have more questions?
If this page hasn't covered what you're looking for, our contact page lists the best way to reach us directly, and we're glad to help clarify anything further.